Scalp Care
Frequently Asked Questions
How long does shipping take?
Orders are typically processed within 1–3 business days. Delivery times vary depending on your location, but most orders arrive within 5–11 business days.
What is your return and refund policy?
We accept eligible returns within 30 days of delivery. If your item is damaged, defective, or incorrect, please contact us for assistance.
What payment methods do you accept?
We accept secure payments through major credit cards, debit cards, and trusted online payment providers.
Can I cancel or modify my order?
Orders may be canceled or changed within 12 hours of purchase. Once processing begins, modifications may not be possible.
How can I contact customer support?
You can contact our support team via email or through our Contact Us page for any questions or concerns.
Is my payment information secure?
Yes. We use secure, encrypted payment processing to help protect your personal and payment information. Your card details are handled by trusted payment providers and are not stored directly by us.